Before
Orders arrive by email, by Excel and by phone, and someone types them up again.
With Serge
Create jobs one by one, in batches or by importing the customer's Excel file, with an alert if the car is already pending.
Module · Operations
Every transport job, with its context.
Transport jobs, load planning, full truckload trips and incidents on a single board. The office plans, the driver sees their route on their phone and the customer checks the status in their portal.
Includes the Core: users, records, My company, audit trail and backups
Try it
Build a load.
Select cars in the queue, tap a driver and watch the truck's slots fill up. Any assignment can be undone.
Try it · It's Serge in miniature: use the menu, assign a load, issue the DeCA and invoice.
Fictitious data
What it solves
From order to delivery, without whiteboards.
Before
The load is put together on a whiteboard or in a spreadsheet only its author understands.
With Serge
Pending queue and assignment by driver, with their colour, the truck's slots and undo.
Before
The customer calls to find out where their car is.
With Serge
Customer portal with the status of their transport jobs and the documents that belong to them.
How it works
This is how a transport job moves.
- 01
New job
One by one, in batches of several vehicles or by importing the customer's Excel file. If the registration or VIN is already pending, it warns you.
- 02
Plan
The pending queue is shared out by driver. Each load has its own colour, urgent jobs are flagged and you can see whether a car travels on its own wheels.
- 03
Trip
A full truck with its slots, the driver with their route on their phone, and incidents, with chat and photos, inside each transport job.
- 04
Delivery
It's recorded at the actual time, the customer sees it in their portal and the job goes into the monthly ledger.
Everything it includes
What your office uses every day.
Planning board
Pending jobs by driver, each load with its own colour, bulk assignment and undo.
Full truckload trips
A truck, its slots and the cars it carries, with the trip's document in one go.
Batch and Excel import
Several vehicles at once, or the Excel file the customer sends, without retyping.
Incidents with chat and photos
Each incident lives inside its transport job, with its conversation and its documents.
Customer portal
Each customer sees their transport jobs, their status and their documents. No costs or internal notes.
Monthly ledger
Each month's jobs by customer, with billing, supplier costs and margin, for administration only.
Today's deliveries
What was delivered that day, by customer, ready to email to them.
Subcontractors and partners
Assign to another company as if it were a driver and keep track of what you subcontract to it.
Questions
About this module.
Can I import my customers' Excel files?
Yes. Jobs can be created one by one, in batches or by importing the Excel file your customer sends you.
What does the customer see?
In their portal they see the status of their transport jobs and download the documents that belong to them. They don't see costs, margins or internal notes.
How many drivers can I have?
As many as you need: drivers are free.
All your operations,
on a single board.
We'll show it to you with your own jobs. Modules are sold à la carte and we confirm the exact price in the demo.